Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Assess needs of offenders
  2. Establish services to address the needs of the offender
  3. Evaluate the effectiveness of services
  4. Assess needs of offenders
  5. Establish services to address the needs of the offender
  6. Evaluate the effectiveness of services

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

using effective group strategies for teamwork

using a range of sophisticated communication strategies for teamwork, networking, providing feedback, influencing, reporting and negotiating

assessing offenders' needs consistently

planning different services and evaluating effectiveness

writing comprehensive reports on offender needs and service provision and review

analysing program performance against plans

monitoring basic financial budgets


Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

government, departmental and organisational service policy and criteria related to objectives and outcomes, strategic management plans, performance management and service design

government, departmental and organisational information system, documents, records and processing

relevant government, departmental and organisational policies and procedures, such as strategic plans

work health and safety policy and procedures

department or organisation’s philosophy

organisation’s roles, responsibilities, accountability and duties

cultural factors and awareness relevant to the organisation’s clients, case or offender profiles and community

equity and discriminatory factors

legal and statutory requirements of relevant legislation

government and departmental objectives, policy and required outcomes for offenders and organisational management

sophisticated communication strategies including networking, providing feedback, influencing, negotiating, and reporting

community services and a comprehensive range of agencies providing services to offenders and their families

risk and conflict management

social and community analysis relevant to offender profiles and criminogenic behaviour

consulting and networking with allied services in the government, public, community and corporate sectors